[BNU] Re: Apex update results

  • From: Alex Hall <mehgcap@xxxxxxxxx>
  • To: lisaporter429@xxxxxxxxx
  • Date: Mon, 11 Nov 2013 18:17:23 -0500

Space-i on the main menu will give you the full number. In my experience, it is 
two digits, then four, then six. Mine, for instance, is 63-0320-000577. If that 
fails, it should be physically brailled on the bottom of the Apex itself.
On Nov 11, 2013, at 6:13 PM, Lisa D Porter <lisaporter429@xxxxxxxxx> wrote:

> Hi,
> Thanks for your help and or suggestions. I thought I was getting somewhere 
> when I got this email from HW
> 
> HumanWare Licenses Web Site: device registration confirmation
> This email confirms that the device serial number 002328 has been registered 
> to you.
> You can now login to the HumanWare license web site at
> http://license.humanware.com
> to obtain licenses for this device.  You will need to enter your device 
> serial number and your current email address.
> 
> Thank you.
> 
> -The HumanWare Team!
> 
> But apparently not as when I got to the site above and entered the serial 
> number in the email, this is what I got. I understand the meaning of the 
> error, but I thought what was called the serial number in the email and that 
> I had was all of it. Do you guys know how I can obtain this from the unit 
> itself? Thanks.
> Lisa
> 
> Login
> 
> HumanWare License Management
> 
> Login page:
> Please select your product:
> BrailleNote Apex
> 
> Serial Number (no space or dashes):
> 002328
> 
> Email:
> lisaporter429@xxxxxxxxx
> 
> Login
> WARNING : Serial number is your web site identifier, we need it to let you 
> log in the system. It should be 12 digits long
> 
> -------------------------------
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Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx



-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that 
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