[BNU] Apex update results

  • From: Lisa D Porter <lisaporter429@xxxxxxxxx>
  • To: braillenote@xxxxxxxxxxxxx
  • Date: Mon, 11 Nov 2013 18:13:16 -0500

Hi,
Thanks for your help and or suggestions. I thought I was getting somewhere when I got this email from HW

HumanWare Licenses Web Site: device registration confirmation
This email confirms that the device serial number 002328 has been registered to you.
You can now login to the HumanWare license web site at
http://license.humanware.com
to obtain licenses for this device. You will need to enter your device serial number and your current email address.

Thank you.

-The HumanWare Team!

But apparently not as when I got to the site above and entered the serial number in the email, this is what I got. I understand the meaning of the error, but I thought what was called the serial number in the email and that I had was all of it. Do you guys know how I can obtain this from the unit itself? Thanks.
Lisa

Login

HumanWare License Management

Login page:
Please select your product:
BrailleNote Apex

Serial Number (no space or dashes):
002328

Email:
lisaporter429@xxxxxxxxx

Login
WARNING : Serial number is your web site identifier, we need it to let you log in the system. It should be 12 digits long

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