We don't store credit card info, so you can start with a new credit card when you renew. Take care, Angela Griffith Bookshare Technical Support From: Shoshana Hathaway [mailto:felinitye@xxxxxxxxx] Sent: Tuesday, December 23, 2014 1:36 PM To: bookshare-discuss@xxxxxxxxxxxxx Subject: [bookshare-discuss] Re: changing format prefs Thanks, Angela! Sounds like exactly what I need to know (smile). Yeah, I should remember, but once I set Daisy Audio, I never had a reason to mess with things, so, well ... I'll get a book I've picked out in a bit. BTW, when I need to renew my membership, do you all keep my payment info on hand, or do I just resubmit it? I ask because if it is retained, I'll need to edit it to reflect a new expiration date on my card. Thanks! Shoshana