[bookshare-discuss] Re: Please welcome John Glass, Bookshare.org's new Technical Support Manager
- From: Cindy <popularplace@xxxxxxxxx>
- To: bookshare-discuss@xxxxxxxxxxxxx
- Date: Thu, 13 Apr 2006 18:38:05 -0700 (PDT)
A *very* hearty welcome, John. You can not begin to
understand how welcome you are! Hopefully with your
arrival a lot of problems and complaints will
disappear.
Thanks, Janice, for the good news.
Cindy
--- Janice Carter <Janice.C@xxxxxxxxxxxx> wrote:
> On March 7, we wrote to you about a new
> Bookshare.org role that would
> provide overall support to customers and volunteers.
> This position was
> filled yesterday. On Monday, April 24th John Glass
> will be joining us
> to act as the voice and champion/advocate of the
> Bookshare.org remote
> volunteers within the Bookshare.org organization and
> to provide customer
> service to our membership. John was previously with
> Freedom Scientific,
> Arkenstone, and Palomar Telecom. In addition to his
> new role at
> Bookshare.org, he also serves on the board of the
> Santa Clara Valley
> Blind Center and the West Valley Amateur Radio
> Association.
>
> Please welcome John to Bookshare.org!
>
>
>
> -----Original Message-----
> From: Janice Carter
> Sent: Tuesday, March 07, 2006 10:49 AM
> To: 'bksvol-discuss@xxxxxxxxxxxxx';
> bookshare-discuss@xxxxxxxxxxxxx
> Subject: Bookshare.org and You
>
> For the last year, the Bookshare.org community,
> including staff,
> volunteers, members, and partners, have been
> challenged by a variety of
> things including staffing, funding, book processing,
> and more funding.
>
> Things have recently changed however. The following
> will outline the
> high level happenings that will directly affect you
> over the next few
> months and years.
>
> 1. Overall Benetech funding got a huge kick start
> from the founders of
> eBay last month.
>
> 2. As a result, the first open requisition at
> Benetech was for
> Bookshare.org Manager, Alternative Media.
>
> 3. As of last Monday, Ms. Jennifer Sutton has
> agreed to join the staff
> of Bookshare.org in Palo Alto to build the
> Bookshare.org collection of
> the future. If you don't know Jennifer, she has
> worked for
> organizations such as NCB Development Corporation,
> Washington, DC;
> Recording for the Blind & Dyslexic; CAST, Inc.;
> Library of Congress,
> National Library Service for the Blind and
> Physically Handicapped; and
> the DAISY Consortium. She has authored or
> co-authored articles and
> publications such as "DAISY For All: Publishers'
> Collaboration Enabling
> Print Access," Information Technology and
> Disabilities, 2004; the DAISY
> News (Editor) for the DAISY Consortium, 2002 - 2004;
> A Guide to Making
> Documents Accessible, American Council of the Blind,
> 2002; "Dial A for
> Access: Getting Cell Phones You Can Really Use,"
> AccessWorld, 2002; "An
> Analysis of Collection Development and Collection
> Management for
> Bookshare.org," Benetech, 2001; "How to Get an
> Accessible Telephone,"
> American Foundation for the Blind, 2001; "A Dip into
> Accessibility on
> the WWW," presented at Kansas State University,
> 2001.
>
> Bottom line - she is a Bookshare.org member, one of
> the most
> knowledgeable people about accessible formats -
> DAISY, NIMAS and BRF -
> and she's now working for all of us. Jennifer will
> be at CSUN on March
> 23rd to meet with Bookshare.org's members,
> volunteers, and partners.
>
> 4. Marissa Mika set a new level of quality in
> supporting you, the
> Bookshare.org Volunteers. As a result, we have
> created a new role of
> overall support to customers and volunteers. This
> position was posted
> at the Benetech website yesterday afternoon:
>
>
http://www.benetech.org/join_us/position_postings.shtml#bcsm
>
> "This position provides support to a wide range of
> Bookshare.org
> customers from Internet beginners to IT
> professionals. The incumbent in
> this position also serves as the voice and
> champion/advocate of the
> Bookshare.org remote volunteers within the
> Bookshare.org organization."
>
>
> If you are interested in applying for this role
> (which is based in Palo
> Alto), please contact me directly at
> janice.c@xxxxxxxxxxxxx
>
> If you have any questions about any other issues,
> call me anytime at
> either of the numbers below.
>
> Thanks again for your support.
>
>
>
> Janice Carter
> Director, Literacy Programs
>
> Benetech
> 480 S. California Ave., Suite 201
> Palo Alto, CA 94306-1609 USA
>
> (650) 475-5440 x122
> (650) 759-5828 cell
> (650) 475-1066 fax
>
> janice.c@xxxxxxxxxxxx
> www.benetech.org
>
> The Benetech Initiative - Technology Serving
> Humanity
> A Nonprofit Organization
>
>
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