[bookport] Re: Unexplained Bookport Behavior
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 24 Aug 2007 13:01:45 -0400
Hi:
I have not experienced this, however, I'll forward your complaint to the
programms and we'll look into it.
Thanks!
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> chaguanese@xxxxxxxxx 08/24/07 11:54AM >>>
It happens with all files now and I believe I have the latest
firmware update which was downloaded in March this year.
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, August 24, 2007 9:30 AM
Subject: [bookport] Re: Unexplained Bookport Behavior
> Hi Francis:
>
> Does this behavior only happen with that particular file, or
> does it happen with other files?
>
> Are you running the latest firmware and software?
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
>>>> chaguanese@xxxxxxxxx 08/24/07 09:24AM >>>
> Hello Listers:
>
> Just after I downloaded the last Harry Potter book on to my
> Bookport something odd has been happening. When I stop the
> unit from speaking or when the 30-minute maximum time has
> been
> reached and I press the reading key the Bookport begins to
> read text that I have heard previously and it necessitates
> pressing a key to go forward to skip all that was read
> previously.
>
> Is there something that I can do to correct this problem?
> Since receiving my Bookport in November of 2004, this
> behavior
> has occurred until late last week.
>
> Francis Khan
>
>
>
>
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