Hello: Could you please be more specific. What happens when you press 0, followed by 2 or 8? Do you get any kind of an error message, or does the unit beep? We need to know more about this. Also, what happens if you press 1 plus 3 to lock and unlock the unit? This will help us to determine what is going on and what to do about it. Thanks! Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> b.j.jones@xxxxxxxxxxx 04/12/06 08:13PM >>> I updated my Book Port with the latest nonbeta firmware and software. When I access the settings menu, I only see two options: Reading Keypad and Set Date and Time. I can't access the voices or other aspects of the menu. Any ideas? Thanks!