Why would you format the card twice? First of all, you didn't need to format it in the computer since the chances are at least ten thousand to one against it not having been correctly formatted when you bought it. All you needed to do was insert it into the BP and format it there. While APH _recommends_ that cards be formatted in the BP, this is by no means a requirement--I used cards for the better part of two years in the BP that had never been reformatted since they came out of the boxes they were shipped in. It's been said over and over on this list--don't buy no-name or off-brand cards and Crucial falls into this category. Stick to Sandisk and Kingston and you'll not have any of this kind of problem. ----- Original Message ----- From: "Kelly Pierce" <kellyjosef@xxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Saturday, November 25, 2006 9:46 PM Subject: [bookport] Problems with New Flash Card Hello all, I just received my Book Port about two weeks ago and like it very much. the only thing I didn't like was its limited memory which apparently can be increased with a compact flash card that has greater storage capacity. I bought a four gigabyte card in the past week. The card is a Type I card from Crucial Technologies. I formatted the card using my computer, which has a CF reader. I then inserted the card into the Book Port and formatted the card in the Book Port. I then went and sent some files on my PC to the Book Port Transfer software, which would transfer when I connected the Book Port to my PC. When I connected the Book Port to the PC, the BP transfer software did not pop up like it did in the past. I started the BP transfer software manually, the status line said that the Book Port was not connected. However, Windows did chime as usual when I connected the BP to the PC. When I removed the USB cable from the BP and the PC, the BP was frozen and pressing any of the buttons accomplished nothing. I removed the batteries, which restored the unit. I reconnected the BP to the PC through the USB cable with the same result. I removed the batteries and restored the unit again. Rather than rinse and repeat, I removed the four gig CF card and re-inserted the 512 Meg card that came with the BP. The unit then functioned normally. I could access all the files on the CF card and play both the text (txt and Braille) and audio files with the navigation keys as usual. I also can transfer audio and text files like I did before the CF card crisis. Help! Is the problem with the Book Port or the new four Gig flash card? Is the card defective or just incompatible with the BP? What should my next move be to increase the storage in my Book Port? this situation is both disappointing and frustrating. I would appreciate any help and wisdom that any can offer. I tried all the ideas in the manual and I am still stuck with the smaller card. Kelly