[bookport] Re: New User Getting Errors?

  • From: "Kolby Garrison" <kolbygarrison@xxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Wed, 30 Aug 2006 20:36:17 -0400

Hi Larry,
I looked under the Speech Settings, and nothing else accept for Jaws was speaking. I would like to use the send as audio feature, so i'm hoping there's a fix for my issues that I'm having.
Thanks so much for your help and suggestions.
Kolby
----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>; <kolbygarrison@xxxxxxxxxxxx>
Sent: Wednesday, August 30, 2006 9:36 AM
Subject: [bookport] Re: New User Getting Errors?


Would you mind looking in Control Panel under speech and see if you can
get any of those speech engines to say anything.  If you aren't going to
use the Send as Audio feature, you don't need this, but it is curious.


kolbygarrison@xxxxxxxxxxxx Tuesday, August 29, 2006 9:27:09 PM >>>
Hi Pamela!
I followed your instructions to the letter. LOL. It still didn't work
however, i kept getting the following error:
---------------------------
Book Port Transfer
---------------------------
Error 80040154 during ASEStartup.
---------------------------
I don't think the software is even running at all.
Any ideas?
Kolby
----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, August 29, 2006 8:25 AM
Subject: [bookport] Re: New User Getting Errors?


Kolby:

I have never seen this error with regard to Book Port Transfer and
find
it very peculiar, since Book Port Transfer doesn't install any
speech
environment. Let's be sure you are running the very latest update
and 
go from there.  Go to:

www.aph.org/tech/bp_setup.exe

Download and install that. Leave the Book Port disconnected and
just
see if the software will run. Then, if it works, it will prompt you
to
update the firmware on the Book Port itself. However, first, let's
be 
sure we can get the software to work on its own and go from there.


Sincerely,


Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


kolbygarrison@xxxxxxxxxxxx 08/28/06 10:18PM >>> 
Hi All!
I just got my Bookport, and whenever i hook it up to my computer, i
get 
the following Error Message:
---------------------------
APH Speech Environment Error
---------------------------
Start Speech Erron Number 80040154
I can still manipulate all of my files, but is this something i
should
worry about? I have the latest Software installed on my computer, but
I 
know I need to update my BP, how would I go about doing this?
Thanks So Much.
Kolby


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