[bookport] Re: New User Getting Errors?

  • From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>, <kolbygarrison@xxxxxxxxxxxx>
  • Date: Wed, 30 Aug 2006 09:36:44 -0400

Would you mind looking in Control Panel under speech and see if you can
get any of those speech engines to say anything.  If you aren't going to
use the Send as Audio feature, you don't need this, but it is curious.


>>> kolbygarrison@xxxxxxxxxxxx Tuesday, August 29, 2006 9:27:09 PM >>>
Hi Pamela!
I followed your instructions to the letter. LOL. It still didn't work 
however, i kept getting the following error:
---------------------------
Book Port Transfer
---------------------------
Error 80040154 during ASEStartup.
---------------------------
I don't think the software is even running at all.
Any ideas?
Kolby
----- Original Message ----- 
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, August 29, 2006 8:25 AM
Subject: [bookport] Re: New User Getting Errors?


> Kolby:
>
> I have never seen this error with regard to Book Port Transfer and
find
> it very peculiar, since Book Port Transfer doesn't install any
speech
> environment.  Let's be sure you are running the very latest update
and
> go from there.  Go to:
>
> www.aph.org/tech/bp_setup.exe 
>
> Download and install that.  Leave the Book Port disconnected and
just
> see if the software will run. Then, if it works, it will prompt you
to
> update the firmware on the Book Port itself.  However, first, let's
be
> sure we can get the software to work on its own and go from there.
>
>
> Sincerely,
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY  40206
>
> PHONE:  1-800-223-1839, Ext. 307
>
>
>>>> kolbygarrison@xxxxxxxxxxxx 08/28/06 10:18PM >>>
> Hi All!
> I just got my Bookport, and whenever i hook it up to my computer, i
get
> the following Error Message:
> ---------------------------
> APH Speech Environment Error
> ---------------------------
> Start Speech Erron Number 80040154
> I can still manipulate all of my files, but is this something i
should
> worry about? I have the latest Software installed on my computer, but
I
> know I need to update my BP, how would I go about doing this?
> Thanks So Much.
> Kolby
>
>
> -- 
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8/24/2006
>
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