[bookport] Re: New User Getting Errors?

  • From: "Kolby Garrison" <kolbygarrison@xxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Tue, 29 Aug 2006 21:27:09 -0400

Hi Pamela!
I followed your instructions to the letter. LOL. It still didn't work however, i kept getting the following error:
---------------------------
Book Port Transfer
---------------------------
Error 80040154 during ASEStartup.
---------------------------
I don't think the software is even running at all.
Any ideas?
Kolby
----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, August 29, 2006 8:25 AM
Subject: [bookport] Re: New User Getting Errors?



Kolby:

I have never seen this error with regard to Book Port Transfer and find
it very peculiar, since Book Port Transfer doesn't install any speech
environment.  Let's be sure you are running the very latest update and
go from there.  Go to:

www.aph.org/tech/bp_setup.exe

Download and install that.  Leave the Book Port disconnected and just
see if the software will run. Then, if it works, it will prompt you to
update the firmware on the Book Port itself.  However, first, let's be
sure we can get the software to work on its own and go from there.


Sincerely,


Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206

PHONE:  1-800-223-1839, Ext. 307


kolbygarrison@xxxxxxxxxxxx 08/28/06 10:18PM >>>
Hi All!
I just got my Bookport, and whenever i hook it up to my computer, i get
the following Error Message:
---------------------------
APH Speech Environment Error
---------------------------
Start Speech Erron Number 80040154
I can still manipulate all of my files, but is this something i should
worry about? I have the latest Software installed on my computer, but I
know I need to update my BP, how would I go about doing this?
Thanks So Much.
Kolby


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