[bookport] Re: Error Message
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Wed, 01 Nov 2006 08:47:42 -0500
Steve:
In this case, the software will need to be updated, but not the
Firmware. However, we generally try and string things together,
whenever we update. I don't know how long it'll take--probably within
the next week or 2, but Larry will make an announcement on this list,
whenever the update is ready.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> stephenbelbin@xxxxxxxxxxxx 10/31/06 07:01PM >>>
Hi Pamela,
Thanks for the update,does this mean thatit will be a update to the
transfer software or a firmware upgrade of the BookPort? Either way
any date for release.
Many thanks
Steve.. At 12:18 AM 11/1/2006, you wrote:
>No. That is the latest for now. We'll be updating soon.
>
>
>
>Pamela Rader, TECHNICAL SUPPORT
>American Printing House For The Blind
>1839 Frankfort Ave.
>Louisville, KY 40206
>
>PHONE: 1-800-223-1839, Ext. 307
>
>
> >>> stephenbelbin@xxxxxxxxxxxx 10/31/06 06:31AM >>>
>Hi All,
>
>Could someone please tell me if their is a later version of the
>transfer software than 2.3 possibly a beta?
>
>SteveAt 05:54 AM 10/31/2006, you wrote:
> >Gary:
> >
> >Thanks for the info. I'll look into it and get back to you.
> >
> >
> >
> >Pamela Rader, TECHNICAL SUPPORT
> >American Printing House For The Blind
> >1839 Frankfort Ave.
> >Louisville, KY 40206
> >
> >PHONE: 1-800-223-1839, Ext. 307
> >
> >
> > >>> gwunder@xxxxxxxxxxxxx 10/30/06 01:41PM >>>
> >Hi Pamela.
> >
> >1. Go to Web Braille and retrieve the book Finding Grace.
> >
> >2. Bring up Bookport Transfer and navigate to the file. When I down
> >arrow to
> >it, I immediately get the error.
> >
> >Alternatively if I use Windows Explorer, navigate to the file and
use
> >the
> >Send To Option and specify Bookport, when I connect the BP and
answer
> >yes to
> >the Send Queued Files, I get the same error.
> >
> >Note that I downloaded the book using K1000 but did not open or
save
> >it.
> >
> >Gary
> >
> >P.S. While the above steps cause the problem for me, I think it is
>more
> >
> >complicated because I seem now to get it with other books.
> >
> >----- Original Message -----
> >From: "PAMELA RADER" <PRADER@xxxxxxx>
> >To: <bookport@xxxxxxxxxxxxx>
> >Sent: Monday, October 30, 2006 12:24 PM
> >Subject: [bookport] Re: Error Message
> >
> >
> > > Gary:
> > >
> > > We have never seen that error message before, so please provide
>more
> > > info., where is the file coming from? At what point do you
>receive
> >this
> > > message? Can you view the file in Preview mode? What version
are
> >you
> > > running?
> > >
> > >
> > >
> > > Pamela Rader, TECHNICAL SUPPORT
> > > American Printing House For The Blind
> > > 1839 Frankfort Ave.
> > > Louisville, KY 40206
> > >
> > > PHONE: 1-800-223-1839, Ext. 307
> > >
> > >
> > >>>> gwunder@xxxxxxxxxxxxx 10/30/06 12:04PM >>>
> > > When trying to send a book in Braille I get EZB - Trying to
>convert
> >to
> > > uppercase?
> > >
> > > Any ideas please?
> > >
> > >
> > >
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