None of those things. I just updated the firmware through the bookport software. Apparently, it didn't complete. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Walt Smith Sent: Tuesday, April 25, 2006 5:27 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Bookport not Recognized What changed on your computer? Did you connect any other USB devices? Did you alter the properties for whatever drive letter your BP is assigned when you connect it? ----- Original Message ----- From: "Robert Munro" <r.g.munro@xxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, April 24, 2006 5:09 PM Subject: [bookport] Re: Bookport not Recognized Rebooting doesn't help.