Better yet, try this for the beta of the transfer software if you're a beta tester: http://www.aph.org/beta/bp_beta.exe ----- Original Message ----- From: "Walt Smith" <walt@xxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, April 25, 2006 5:43 AM Subject: [bookport] Re: Bookport not Recognized This link will get you the Book Port Transfer software. I'm never really sure, but you may need to re-register as a beta user if you've been one, as I think this is the public and not the beta version of the software: www.aph.org/tech/bp_setup.exe The file is over 17 meg in size and takes a couple of minutes to download using my cable connection--looks like the APH servers may be slow. ----- Original Message ----- From: "Robert Munro" <r.g.munro@xxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, April 25, 2006 5:30 AM Subject: [bookport] Re: Bookport not Recognized None of those things. I just updated the firmware through the bookport software. Apparently, it didn't complete. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Walt Smith Sent: Tuesday, April 25, 2006 5:27 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Bookport not Recognized What changed on your computer? Did you connect any other USB devices? Did you alter the properties for whatever drive letter your BP is assigned when you connect it? ----- Original Message ----- From: "Robert Munro" <r.g.munro@xxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, April 24, 2006 5:09 PM Subject: [bookport] Re: Bookport not Recognized Rebooting doesn't help.