Hello. When I right click a show, one of the options is convert/transfer. I have an .rm file from the bbc7, and I want to convert it to mp3 now that the converter is suppose to be working according to Bill's e-mail to me. So I assumed this option would do that, but when i open the dialogue box, all i see is the show I've highlighted, then a view all button, then it says playlist click to unselect, but there's nothing there, then I see an exit button. What am I not doing correctly? Thanks! Marlaina Lieberg and Agnes the A#1 Guide Dog It's all about Agnes www.guidedogs.com