[blindreplay] Re: Upgrading The Converter: Just Putting In My Two Cents
- From: "Petro T. Giannakopoulos" <petrakigianos-giasou@xxxxxxxxx>
- To: blindreplay@xxxxxxxxxxxxx
- Date: Tue, 21 Oct 2008 04:11:21 -0700 (PDT)
Yes.
--- On Mon, 10/20/08, Leslie Bee <leslie@xxxxxxxxxxx> wrote:
> From: Leslie Bee <leslie@xxxxxxxxxxx>
> Subject: [blindreplay] Re: Upgrading The Converter: Just Putting In My Two
> Cents
> To: "blindreplay@xxxxxxxxxxxxx" <blindreplay@xxxxxxxxxxxxx>
> Date: Monday, October 20, 2008, 5:48 PM
> Hey All -
> Well it is clear that we have some issues with the upgrade
> - namely the messaging about the paid portion AND how to
> upgrade AV without upgrading Converter - if you so choose.
>
> SO - How about you wait on upgrading until I can get back
> to you about this - and then I will fill you all in on the
> best way to approach this and so on.
>
> Sound good? Should be later today.
>
> Thanks,
> Leslie
>
>
> -----Original Message-----
> From: blindreplay-bounce@xxxxxxxxxxxxx
> [mailto:blindreplay-bounce@xxxxxxxxxxxxx] On Behalf Of Pam
> Drake
> Sent: Monday, October 20, 2008 12:16 PM
> To: blindreplay@xxxxxxxxxxxxx
> Subject: [blindreplay] Upgrading The Converter: Just
> Putting In My Two Cents
>
> I think most of us here who are asking this
> question have been
> longtime users of Replay A/V, so we'll have to pay for
> the converter if
> we wish. My question would be whether choosing not to
> upgrade the
> converter, however that is done as I haven't tried this
> yet, will allow
> the installation of the main application to proceed,
> leaving the old
> converter intact. I'll be interested in Leslie's
> follow up, and whether
> the company will have to make the reason for the fee
> clearer in a notice
> on the installation screen.
>
> I myself am not surprised there might be an occasional
> price hike; but
> many people, and perhaps companies as well, believe in the
> beginning of
> a new venture there will never be a need for an extra
> charge, so expect
> this will always be the case. Then when time, programming
> resources,
> and good, old-fashioned labor make a charge necessary
> we're surprised.
> This is not a criticism, just an observation after years of
> using
> adaptive and non-adaptive software.
> Just my thoughts.
>
> By the way, I haven't upgraded since Version 14, but am
> thinking I may
> do so in order to have the advantages of the sending
> option and
> improvements in the converter, for which I will pay.
>
> Pam
>
>
>
>
> ----- Original Message -----
> From: "Leslie Bee" <leslie@xxxxxxxxxxx>
> To: <blindreplay@xxxxxxxxxxxxx>
> Sent: Monday, October 20, 2008 11:22 AM
> Subject: [blindreplay] Re: Replay AV 8.50 released!
>
>
> Hi -
>
> I wrote "Life My Way" directly - I need to look
> up their order history
> to understand whether or not they are entitled to a free
> upgrade or not.
> I also need to look at the terms for the upgrade with
> Replay AV - I
> believe if you purchased Replay AV after July 1 2008 you
> are entitled to
> a free upgrade to the latest version of Replay
> Converter...if you
> purchased before you would need to pay $9.95 - but it is
> an optional
> upgrade. (The reason for the charge is that Replay
> Converter 3.0+ is a
> MAJOR rewrite from the earlier version and cost us a lot of
> time and
> money to develop-so we are trying to share that cost with
> our customers
> by charging a small fee - BUT again it is an optional
> upgrade so you
> don't have to do that if you don't want.)
>
> Let me see what I can find out and I will get back to you
> soon.
> Stay tuned.
>
> Leslie
>
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