There are no known issues with 64-bit systems. I do testing with Windows XP, 7, and 8 systems both in 32-bit and 64-bit versions. As Petro mentioned, make sure RMC is not actively running when you do an update. I would even recommend rebooting the computer to make sure all processes have stopped before an update. This is usually not necessary, but it covers all the bases. Jeffrey Wilson Applian Technologies, Inc. On Mar 25, 2015, at 3:21 PM, Petro Giannakopoulos <petrogia@xxxxxxxxx<mailto:petrogia@xxxxxxxxx>> wrote: Hi Last time I checked it was hard to install the new version of RMC 6 when I was notified that a new version was available so I do not use this method but I go to the Applian website and downloads the latest version of RMC 6 .exe file to my hard drive. Also, make sure your current version of RMC 6 is not running when running the new RMC 6.exe file. If you are into RSS Feeds which I am a big fan of you can subscribe to Applian's RSS feed at http://updates.wp.applian<http://updates.wp.applian/> .com/feed/ I do not know if there are issues with 64 bit installations currently. Dr Wilson are there? The website for new versions is http://updates.wp.applian.com/ ----- Original Message ----- From: GW Cox<mailto:gwcox2@xxxxxxxxxxx> To: blindreplay@xxxxxxxxxxxxx<mailto:blindreplay@xxxxxxxxxxxxx> Sent: Wednesday, March 25, 2015 3:14 PM Subject: [blindreplay] RMC 6+ I received the popup for the latest update of Replay Media Catcher, 6.66, I think. It required sighted mousing to get it to download. When I tried to install, I got error messages referring to”program files X86,” which I believe has to do with a 64 bit system. I have Jaws 16 and Win 8.1. Could Applian have missed the 64 bit bit? Jerry Cox ________________________________ [http://static.avast.com/emails/avast-mail-stamp.png]<http://www.avast.com/> This email has been checked for viruses by Avast antivirus software. www.avast.com<http://www.avast.com/> ________________________________ [http://static.avast.com/emails/avast-mail-stamp.png]<http://www.avast.com/> This email has been checked for viruses by Avast antivirus software. www.avast.com<http://www.avast.com/>