[blindreplay] Re: RMC 6+
- From: "GW Cox" <gwcox2@xxxxxxxxxxx>
- To: <blindreplay@xxxxxxxxxxxxx>
- Date: Thu, 26 Mar 2015 12:48:57 -0600
Thanks, Petro. I tried getting that message this morning, and the new
version installed quite readily. I would have used the Jaws OCR to capture
the message. I guess my computer needed a reboot more than anything.
From: blindreplay-bounce@xxxxxxxxxxxxx
[mailto:blindreplay-bounce@xxxxxxxxxxxxx] On Behalf Of Petro Giannakopoulos
Sent: Wednesday, March 25, 2015 2:06 PM
To: blindreplay@xxxxxxxxxxxxx
Subject: [blindreplay] Re: RMC 6+
Just a tip.
If you have JAWS press insert+1 on the numbers row if you do not know where
the print screen keyboard key is.
This print screen button is usually after the F12 key and to your right.
Press insert+1 to get out of keyboard helper.
If you have Dropbox installed on your machine please make sure its running
in your notification / system tray first then when the RMC 6 error pops up
press ctrl + print screen keyboard key to copy the screen 'error message'.
Open your email program and press ctrl+v to paste in the screen shot URL of
the error message so Dr. Wilson can see it.
This is how I send my error messages as screen shots.
----- Original Message -----
From: GW Cox <mailto:gwcox2@xxxxxxxxxxx>
To: blindreplay@xxxxxxxxxxxxx <mailto:blindreplay@xxxxxxxxxxxxx>
Sent: Wednesday, March 25, 2015 3:51 PM
Subject: [blindreplay] Re: RMC 6+
Sorry. I see now that when I listed what i have that I forgot to say it is
Win 8.1, 64 bit. I'll have to get the specific error message tomorrow.
From: blindreplay-bounce@xxxxxxxxxxxxx
<mailto:blindreplay-bounce@xxxxxxxxxxxxx>
[mailto:blindreplay-bounce@xxxxxxxxxxxxx] On Behalf Of Jeffrey Wilson
Sent: Wednesday, March 25, 2015 1:19 PM
To: blindreplay@xxxxxxxxxxxxx <mailto:blindreplay@xxxxxxxxxxxxx>
Subject: [blindreplay] Re: RMC 6+
Jerry,
You will need to provide the specific error message for us to understand
what is going wrong.
On 64-bit systems, the software will be saved in C:\Program Files (x86).
This is normal since the code is compiled as 32-bit (x86) as opposed to
64-bit (x64). Since you have Windows 8.1, your computer is likely 64-bit.
Jeffrey Wilson
Applian Technologies, Inc.
On Mar 25, 2015, at 3:14 PM, GW Cox <gwcox2@xxxxxxxxxxx
<mailto:gwcox2@xxxxxxxxxxx> > wrote:
I received the popup for the latest update of Replay Media Catcher, 6.66, I
think. It required sighted mousing to get it to download. When I tried to
install, I got error messages referring to"program files X86," which I
believe has to do with a 64 bit system. I have Jaws 16 and Win 8.1. Could
Applian have missed the 64 bit bit? Jerry Cox
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