> >Crashes Randomly > >Document ID: 1740HQ > > > >Try each step below one at a time. If one step doesn't fix the problem,=20 > >then try the next one, and so on. > > > >1. > > > >Make sure your System Date is set properly. Double click on the clock on=20 > >your Windows task bar and check the date, time, and time zone settings. If= > > you > >make any changes, reboot your computer. > > > >2. > > > >Go into the Eudora directory and delete the folder EudPriv. > > > >3. > > > >Start up Eudora. Hold down the keys CTRL and SHIFT, then go to Tools:=20 > >Options:. It will prompt you to reset your settings file - click YES and=20 > >see if the > >problems continue. > > > >4. > > > >If you're on Windows 95/98/ME/2000/XP, restart your computer in Windows=20 > >Safe Mode. To learn how to restart Windows in Safe Mode, go to your Start=20 > >button, > >select Help, and type Safe Mode. The Windows help file will explain how to= > >=20 > >restart in Safe Mode. > > > >Once in Safe Mode, try launching Eudora. If it works this way, then you may= > >=20 > >have a conflict with some other program that starts up automatically or with > >your video drivers. Try reinstalling your video drivers or check with the=20 > >manufacturer of your video card and check for the latest drivers for it. > > > >5. > > > >Go to Tools: Options: Viewing Mail. Uncheck Use Microsoft's Viewer and Show= > >=20 > >Message Preview Pane. Go to Tools: Options: Extra Warnings. Uncheck Start=20 > >Eudora > >and it's not the default mailer. Click OK to save your changes. > > > >6. > > > >This item only applies if you are running Windows 95 through Windows=20 > >98(first edition). Certain versions of the riched32.dll have been known to= > >=20 > >cause crashing > >in Eudora. > >Download this version of the riched file. > >Run it and it will expand into a directory named C:\Eudora_DLL_Files. Move= > >=20 > >the riched32.dll file from this directory into the directory= > > C:\Windows\System\ > >directory. Let it overwrite the existing riched32.dll. Reboot the computer= > >=20 > >and see if the problem is fixed. > > > >7. > > > >Quit Eudora and go into the Eudora directory. Look for these files and=20 > >rename them from -> to: > > > >List of 6 items > > > >=95 in.mbx -> oldin.mbx > > > >=95 in.toc -> oldin.toc > > > >=95 out.mbx -> oldout.mbx > > > >=95 out.toc -> oldout.toc > > > >=95 trash.mbx -> oldtrash.mbx > > > >=95 trash.toc -> oldtrash.toc > > > >list end > > > >Now delete the file descmap.pce. Now start up Eudora and your In, Out, and= > >=20 > >Trash mailboxes will be empty. Your old mail will be stored in new mailboxes > >named OldIn, OldOut, and OldTrash. > > > > > > > >List web page: //www.freelists.org/webpage/blindeudora > >Send all list problems or inquires to: blingeudora@xxxxxxxxxxxxxxx > >to un subscribe: > >blindeudora-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject > > field > >Tim >Blindeudora list owner. > > > >List web page: //www.freelists.org/webpage/blindeudora >Send all list problems or inquires to: blingeudora@xxxxxxxxxxxxxxx >to un subscribe: >blindeudora-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject > field Tim Blindeudora list owner. List web page: //www.freelists.org/webpage/blindeudora Send all list problems or inquires to: blingeudora@xxxxxxxxxxxxxxx to un subscribe: blindeudora-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field