[blindeudora] Re: Eudora Tech Support
- From: "Norma A. Boge-Conyers" <naboge@xxxxxxxxx>
- To: blindeudora@xxxxxxxxxxxxx
- Date: Sun, 14 Nov 2004 22:27:35 -0600
I do not recall the name of the person I spoke with, it has been at least 6
months since my last tech support call.
At 08:36 PM 11/14/2004, you wrote:
>Hi,
>
>Who did you speak too? I had contacted Eudora tech support regarding the
>crashing problem when the Microsoft viewer was disabled. The tech support
>person loaded jfw on her machine but was unable to duplicate the problem.
>At 04:38 AM 11/15/2004, Norma A. Boge-Conyers wrote:
>I have called Eudora technical support at least twice. Each time, I told
>the first tech I spoke with that I used a screen reader. On both
>occasions, this person took my name and number and a tech person who is
>familiar with both Jaws and Window Eyes called me back and spent all the
>time I needed to resolve my issue. This person told me that she has a PC
>loaded with Eudora and the two major screen readers which they use in
>duplicating problems and in development of future releases. I have no
>reason to suspect this is not true, as this person had a good idea of Jaws
>and its capabilities with Eudora. So, I would say the Eudora folks are on
>the ball. That's why I choose to give them my money, it is a great
>program, IMHO.
>
>
>
>
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>---------------------------------------------------------------------------------------------------------------------------------------
>Pranav
>
>
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