Hello. I need a bit of help with outlook. My inbox shows 1 unread item all the time yet there is nothing in my inbox that is unread. I'm using jaws 10. And now, this results in other folders doing the same. I use windows xpsp3 on an hp pivillion laptop. Thanks. Sarah Alawami The holidays are coming up! check out <http://music.marrie.org/> http://music.marrie.org for some relaxing holiday favorites. Thanks and have a wonderful day.