Hi, Merv. I'd actually be willing to reformat it but the problem is that
the computer doesn't seem to give me the option to do this from File
Explorer. I'll keep plugging away and, if anything else comes to mind,
please holler.
David Goldfield
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info
On 11/28/2015 2:16 PM, Merv Keck wrote:
David,
I had a WD MyBook that required me to switch it from Fat 32 to NTFS using the windows tools when I switched a 1 TB external drive from XP to 7 and the drive was having issues being recognized by Windows 7. After I allowed Windows 7 to format the drive everything worked and in fact I am about to put the drive in storage now as it is getting very old and still in use but beginning to show signs of instability due to use and age.
That is all I can suggest.
Merv
*From:*blind-philly-comp-bounce@xxxxxxxxxxxxx [mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx] *On Behalf Of *David Goldfield
*Sent:* Saturday, November 28, 2015 2:06 PM
*To:* blind-philly-comp@xxxxxxxxxxxxx
*Subject:* [blind-philly-comp] Problem/Toshiba External Hard Drive Showing Up as a USB Storage Device But Not as a Drive in File Explorer
Ok, as a technology trainer I often have to remind new or frustrated students that there is no such thing as a stupid question and that there is no need for them to be embarrassed. However, what I'm about to describe definitely falls into the "what were you thinking" department and I admit to being a bit embarrassed to ask this. However, my desire to fix the issue outweighs any pride or embarrassment that I might have and so I'm going to post this in the hopes that someone might have a solution. I've also posted this on the Toshiba online forums.
I have an annoying issue that I hope somebody can assist me with. I have a machine running Windows 10 Pro, 64-bit with a 1.5 TB Toshiba Canvio external hard drive. Everything was working well, until I decided to tell Windows that I wanted to use the drive as a recovery disk, not realizing what would happen. What happened was that it did just that and made a recovery partition of around 32 GB and I could no longer access the other contents of the drive. An online forum dealing with this situation advised to delete the partition using Windows Disk Management tool and this should then give me access to the rest of the drive. Unfortunately, deleting the partition did not do this. Now, Device Manager sees the drive as a USB storage device but it does not show up in Disk Management or in File Explorer. I’ve tried disconnecting and reconnecting the drive and even removing it from Device Manager. It does come back but the drive is still inaccessible. I would prefer, if possible, to try and solve this issue using the built-in tools that come with Windows, rather than downloading any third party software although I will do that if it’s the only way to get my drive back. I have most of its contents backed up elsewhere and so my priority is gaining full access to the drive rather than gaining access to the data that I hope is still on it. I would be grateful for any help any of you could offer.
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David Goldfield
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info <http://WWW.DavidGoldfield.Info>
