Ok, as a technology trainer I often have to remind new or frustrated
students that there is no such thing as a stupid question and that there
is no need for them to be embarrassed. However, what I'm about to
describe definitely falls into the "what were you thinking" department
and I admit to being a bit embarrassed to ask this. However, my desire
to fix the issue outweighs any pride or embarrassment that I might have
and so I'm going to post this in the hopes that someone might have a
solution. I've also posted this on the Toshiba online forums.
I have an annoying issue that I hope somebody can assist me with. I have
a machine running Windows 10 Pro, 64-bit with a 1.5 TB Toshiba Canvio
external hard drive. Everything was working well, until I decided to
tell Windows that I wanted to use the drive as a recovery disk, not
realizing what would happen. What happened was that it did just that and
made a recovery partition of around 32 GB and I could no longer access
the other contents of the drive. An online forum dealing with this
situation advised to delete the partition using Windows Disk Management
tool and this should then give me access to the rest of the drive.
Unfortunately, deleting the partition did not do this. Now, Device
Manager sees the drive as a USB storage device but it does not show up
in Disk Management or in File Explorer. I’ve tried disconnecting and
reconnecting the drive and even removing it from Device Manager. It does
come back but the drive is still inaccessible. I would prefer, if
possible, to try and solve this issue using the built-in tools that come
with Windows, rather than downloading any third party software although
I will do that if it’s the only way to get my drive back. I have most of
its contents backed up elsewhere and so my priority is gaining full
access to the drive rather than gaining access to the data that I hope
is still on it. I would be grateful for any help any of you could offer.
--
David Goldfield
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info