Hi Scott, Are you on the bookshare-discuss list? If so, could you give Lana some help? Her request for help has not been addressed very well. I was not writing on my own behallf, and probably should not have sent the message to this list. But if you are on the bookshare-discuss list, coulld you help Lana get to the point where she can enter the chat room? You made the assumption, wrongly, that I was writing for myself. So am I the only one who paiints things with a broad brush? Sue S. ----- Original Message ----- From: Scott Blanks To: bookshare-discuss@xxxxxxxxxxxxx ; bksvol-discuss@xxxxxxxxxxxxx Cc: bookshare-discuss@xxxxxxxxxxxxx Sent: Wednesday, October 31, 2007 11:22 AM Subject: [bksvol-discuss] Re: [bookshare-discuss] Re: Friends of bookshare.org Hey Sue or anybody who would like to enter the chat room, I'm currently in the chat room if you'd like to try and make your way in there. And by the way Sue, the room also supports text chat if you cannot access the voice option. Go to this link: http://67.19.90.10/masteradmin/room.asp?id=rs7867a2369e0e If you've already downloaded and installed the chat software, do the following: 1. Assuming you are using a screen reader, go to the bottom of the page, normally control+end will accomplish this. 2. Either arrow up to, or shift tab to, a link entitled, click here to enter the room. 3. Press enter on this link. 4. You should be asked to enter a name and password, but all you need do is type your name. Again, if using a screen reader, no need to deal with browse mode or forms mode, just begin typing your name, don't tab to the password field, and press enter. So again, after entering on the click here to enter the room link, type your name and press enter. 5. At that point, your entrance to the room will be announced to anybody in the room, and if you get that far, the folks in the room can assist you. The steps I've outlined have made some assumptions, but the reason for this is that it is difficult to give direction without knowing specific details of the problem at hand. If my instruction hasn't aided you, feel free to write back to the list for further or more specific details. I, along with the vast majority of the folks who are currently participating in the Friends of Bookshare chat room, will be more than happy to assist you to the best of our abilities. Finally, Sue, I understand the frustration, yet it is somewhat disappointing to see the rather confrontational tone of your message. There is a history, brief though it may be, which illustrates a very friendly and supportive environment in the chat room. When people get frustrated, and it happens often, there are always a number of people there to give suggestions, offer support, etc. Of the people who have begun book clubs, and I count myself among them, I can say with certainty that the support offered from this group of individuals is phenomenal. If there is a frustration with an individual who runs a book club, perhaps that person could be contacted off list to work out your differences? Sadly, you decided to paint this group with a rather broad brush. Scott