[bksvol-discuss] Re: [bookshare-discuss] Re: Friends of bookshare.org

  • From: "siss52" <siss52@xxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Wed, 31 Oct 2007 11:43:21 -0500

Hi Scott,

Are you on the bookshare-discuss list?  If so, could you give Lana some 
help?  Her request for help has not been addressed very well.  I was not 
writing on my own behallf, and probably should not have sent the message to 
this list.  But if you are on the bookshare-discuss list, coulld you help 
Lana get to the point where she can enter the chat room?

You made the assumption, wrongly, that I was writing for myself.  So am I 
the only one who paiints things with a broad brush?

Sue S.

----- Original Message ----- 
From: Scott Blanks
To: bookshare-discuss@xxxxxxxxxxxxx ; bksvol-discuss@xxxxxxxxxxxxx
Cc: bookshare-discuss@xxxxxxxxxxxxx
Sent: Wednesday, October 31, 2007 11:22 AM
Subject: [bksvol-discuss] Re: [bookshare-discuss] Re: Friends of 

Hey Sue or anybody who would like to enter the chat room,

I'm currently in the chat room if you'd like to try and make your way in 
there. And by the way Sue, the room also supports text chat if you cannot 
access the voice option. Go to this link:

If you've already downloaded and installed the chat software, do the 
1. Assuming you are using a screen reader, go to the bottom of the page, 
normally control+end will accomplish this.
2. Either arrow up to, or shift tab to, a link entitled, click here to enter 
the room.
3. Press enter on this link.
4. You should be asked to enter a name and password, but all you need do is 
type your name. Again, if using a screen reader, no need to deal with browse 
mode or forms mode, just begin typing your name, don't tab to the password 
field, and press enter. So again, after entering on the click here to enter 
the room link, type your name and press enter.
5. At that point, your entrance to the room will be announced to anybody in 
the room, and if you get that far, the folks in the room can assist you.

The steps I've outlined have made some assumptions, but the reason for this 
is that it is difficult to give direction without knowing specific details 
of the problem at hand. If my instruction hasn't aided you, feel free to 
write back to the list for further or more specific details. I, along with 
the vast majority of the folks who are currently participating in the 
Friends of Bookshare chat room, will be more than happy to assist you to the 
best of our abilities.

Finally, Sue, I understand the frustration, yet it is somewhat disappointing 
to see the rather confrontational tone of your message. There is a history, 
brief though it may be, which illustrates a very friendly and supportive 
environment in the chat room. When people get frustrated, and it happens 
often, there are always a number of people there to give suggestions, offer 
support, etc. Of the people who have begun book clubs, and I count myself 
among them, I can say with certainty that the support offered from this 
group of individuals is phenomenal. If there is a frustration with an 
individual who runs a book club, perhaps that person could be contacted off 
list to work out your differences? Sadly, you decided to paint this group 
with a rather broad brush.


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