[bksvol-discuss] Re: Slow website
- From: "Ixchel, Jackie" <starsandhearts2@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Tue, 6 Mar 2012 19:27:16 -0500
Thanks, that's very helpful.
Jackie
On 3/6/12, Carrie Karnos <ckarnos@xxxxxxxxx> wrote:
> Hi all,
>
> I filed an Urgent ticket with Engineering because the website is VERY slow.
> I can't submit a book, I changed the metadata on 30 books a half hour and
> they haven't been updated, Alisa can't generate reports, etc.
>
> Engineering told me that when an Urgent ticket is filed, all sorts of people
> get notified, and better still, they keep getting pinged until the problem
> is solved. WORKS FOR ME!
>
> Will let you know when the site is back to normal.
>
> Carrie
>
--
Currently Reading: The Lost Hero by Rick Riordan and Hex Hall by Rachel Hawkins
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