[bksvol-discuss] Re: Slow website

  • From: "Ixchel, Jackie" <starsandhearts2@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Tue, 6 Mar 2012 19:39:58 -0500

You're saying you couldn't check in the book?
Jackie

On 3/6/12, Lori Castner <loralee.castner@xxxxxxxxxxxxx> wrote:
> Yes, it's helpful for me too as I have tried four times to check in a book.
> I finally got an error message which I emailed to support.
>
> Lori C.
>
> ----- Original Message -----
> From: "Ixchel, Jackie" <starsandhearts2@xxxxxxxxx>
> To: <bksvol-discuss@xxxxxxxxxxxxx>
> Sent: Tuesday, March 06, 2012 4:27 PM
> Subject: [bksvol-discuss] Re: Slow website
>
>
>> Thanks, that's very helpful.
>> Jackie
>>
>> On 3/6/12, Carrie Karnos <ckarnos@xxxxxxxxx> wrote:
>>> Hi all,
>>>
>>> I filed an Urgent ticket with Engineering because the website is VERY
>>> slow.
>>> I can't submit a book, I changed the metadata on 30 books a half hour and
>>> they haven't been updated, Alisa can't generate reports, etc.
>>>
>>> Engineering told me that when an Urgent ticket is filed, all sorts of
>>> people
>>> get notified, and better still, they keep getting pinged until the
>>> problem
>>> is solved. WORKS FOR ME!
>>>
>>> Will let you know when the site is back to normal.
>>>
>>> Carrie
>>>
>>
>>
>> --
>> Currently Reading: The Lost Hero by Rick Riordan and Hex Hall by Rachel
>> Hawkins
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>
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>


-- 
Currently Reading: The Lost Hero by Rick Riordan and Hex Hall by Rachel Hawkins
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