[bksvol-discuss] Re: Slow website

Right, I Could not check in the book.
Lori


----- Original Message ----- From: "Ixchel, Jackie" <starsandhearts2@xxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Tuesday, March 06, 2012 4:39 PM
Subject: [bksvol-discuss] Re: Slow website


You're saying you couldn't check in the book?
Jackie

On 3/6/12, Lori Castner <loralee.castner@xxxxxxxxxxxxx> wrote:
Yes, it's helpful for me too as I have tried four times to check in a book.
I finally got an error message which I emailed to support.

Lori C.

----- Original Message -----
From: "Ixchel, Jackie" <starsandhearts2@xxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Tuesday, March 06, 2012 4:27 PM
Subject: [bksvol-discuss] Re: Slow website


Thanks, that's very helpful.
Jackie

On 3/6/12, Carrie Karnos <ckarnos@xxxxxxxxx> wrote:
Hi all,

I filed an Urgent ticket with Engineering because the website is VERY
slow.
I can't submit a book, I changed the metadata on 30 books a half hour and
they haven't been updated, Alisa can't generate reports, etc.

Engineering told me that when an Urgent ticket is filed, all sorts of
people
get notified, and better still, they keep getting pinged until the
problem
is solved. WORKS FOR ME!

Will let you know when the site is back to normal.

Carrie



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