Hi Lori, Jackie, Jamie, and all, Thank you all for your feedback! This makes a lot more sense to me now. Lori--I agree that it's very strange that the link would have existed permanently at one time yet no longer does. I'm not sure why this is or what happened here, but I'm trying to find out. Thanks also for the welcome, I'm very excited to be here! Jackie--your point about being able to renew library books any time is a great one and I agree that it's strange that we cannot also do so. Jamie--you make a really important point about losing information and edits that I hadn't even considered! That is definitely (yet another) good reason for having a permanent renewal link. I am still looking into this and trying to find out why things changed, but once I know more I shall let you all know. In the meantime, if there is a crisis situation where you are unable to renew your books in time, you can always email me and I will do what I can to help. I (sadly) am not all powerful, but maybe I'll be able to do something. Thanks everyone--both for your volunteering and your patience with our technical difficulties, Madeleine To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.