Don't know the answer myself, Alex (N) as I am yet to regularly use that OS and Word version combination. You would, however, be wise to check out the Word Most Valued Professional(s) MVP Web site @ <http://word.mvps.org/> "A repository for Frequently Asked Questions pertaining to Microsoft Word, maintained by the Microsoft Word MVPs.". Also, the MVPS.ORG home page might be worth a visit @ <http://www.mvps.org/>, from where you will find a link to Mark Salloway's Windows XP Resource Center <http://www.mvps.org/marksxp/> "A site dedicated to thorough step-by-step walkthroughs designed to fix common problems and issues seen by users of Windows XP.". That aside, good to hear that you're having so much success with AdAware. I got my R&D team leader here onto it and he scanned his dad's home PC with it, finding (then removing) around 460 pieces of installed spyware. Ouch! Whether you use SpyBot or AdAware, it's essential to have something and the competition for your custom keeps them both improving. In the software business, as in any other "ecosystem", biodiversity is vital. Support your local software provider and help them to grow and prosper! (If only so that they can afford to employ more Technical Communicators.) What comes around ... Cheers, Michael Granat Write Ideas At 20:49 30/8/2004, you wrote: >Hi list > >I'm wondering if anyone has encountered this problem with XP OS = >Office/Word 2002 and if so, if they have come across a solution. >My work PC was recently replaced upon expiry of contract and now, if I = >select some sort of formatting at the beginning of a Word doc (eg = >Heading 1), enter text, hit <enter> (which then auto-launches Normal as = >the 'next' style) then hit the numbering icon on the toolbar, Word = >freezes/crashes. If I open a new doc and immediately select the = >numbering icon, everything's sweet. >I've renamed the Word registry folder (advice received from googling = >this problem) and also Spybot-ed my PC which has not solved the problem. = >I am inclined to believe that Office may have been corrupted upon = >loading when my PC was configured - if so, then an uninstall and = >reinstall of Office will hopefully fix the problem unless anyone has a = >quick-fix solution. > >Incidentally, re the Spybot/Adaware etc recent discussion: I have just = >installed both on my home PC and AdAware picked up 8 instances that = >Spybot missed; however, our guru net team @ CSIRO reckon Spybot to be = >superior from their experience. And my manager who used to use Spybot = >and now uses Adaware says that the latter picked up instances that the = >former missed... > >Cheers >Alex Michael Granat -- Write Ideas* Plain English Technical Communication. Advertising Copywriting. Business Writing. E-mail: mailto:writeideas@xxxxxxxxxxxxxx Web Site: <http://home.pacific.net.au/~megranat/> *Trading As business #0828673K Registered (1987) Corporate Affairs Victoria, Australia. WITHOUT PREJUDICE E & OE ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelists.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************