atw: Re: Outlook 2007/Vista problem
- From: "Lewington, Warren J (WT)" <warren.lewington.ext@xxxxxxxxxxx>
- To: <austechwriter@xxxxxxxxxxxxx>
- Date: Tue, 30 Jun 2009 22:49:02 -0400
Office diagnostics thingo you have already tried was the software I was
thinking of. It actually works quite well for minor issues that come up
from time to time. It does sound like some sort of corruption to a dll.
System and software hangs are caused by some sort of conflict between
software objects.
You could try a restore point before the corruption appeared (might be
hard to remember that though?).
The other thing to look at is the "add-ins" that have been installed
into Outlook. I notice that Outlook at home on my old laptop has had a
spit about a Google add-in and an Avast anti-virus item too.
Particularly look at your anti-virus software - disable email scanning
for a while and see what happens. You will remain protected from
virus/trojan/spyware etc by keeping regular activity scanning on.
Regards,
Warren
________________________________
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Christine Kent
Sent: Wednesday, 1 July 2009 11:16
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Outlook 2007/Vista problem
Hi Warren
What "detect and repair" are you talking about here?
Windows Vista is not detecting any problem automatically and reporting
it. Also I have run Office Diagnostics to no avail - tells me
everything is perfect.
ck
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Lewington,
Warren J (WT)
Sent: Wednesday, 1 July 2009 10:37 AM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Outlook 2007/Vista problem
Have you tried a detect and repair? That works in many cases where a dll
or equivalent has decided to go out to lunch, which may be the problem
here...
My bet will be windows Update has "fixed" some problems for you. I have
had a few glitches recently with Patch Tuesday updates (I turned mine
off to determine what goes on and stays off for the time being) and had
to restore back and unload some updates about three weeks ago. That set
of updates trashed one of my laptops.
I note also that IE 8 is being foisted on everyone. I haven't and won't
go there until I have to, but what has been the experience for everyone
else?
Regards,
Warren
________________________________
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Christine Kent
Sent: Wednesday, 1 July 2009 10:25
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Outlook 2007/Vista problem
Guys
Has anyone else had this problem. I open Outlook, it trots off and gets
my mail (either auto or manually), it downloads them all, but seems to
hang on the last email - which is actually delivered.
Then it goes on strike. It is hung and well retrieve no more emails.
So I close it, but it is not gone - when I look in Task Manager it is
still there. So I kill it in Task Manager, re-open and start again -
same process - ad infinitum. This means I have to kill it in Task
Manager every time I want to retrieve my email.
I had this problem 18 months ago when I first got my Windows Vista/2007
system, then at some stage it went away and now it is back.
Any ideas? I did have it set to minimise when I close it rather than go
away completely, but have since turned that "feature" off.
Regards
Christine
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