Dear Sir/Madam, Thank you for contacting us. We cannot pull up your account if you will not provide us your customer ID or your domain name. Your cooperation is highly appreciated. If you have any further questions please do not hesitate to contact us. -- Sincerely, Dalia Saludar Technical Support 1&1 Internet > > Can anyone shed any light on why we're getting these responses from 1&1 Internet? Has their support line been subscribed to austechwriter? > > It's been mildly entertaining to read their responses and their attempts to take our frivolous questions seriously, but I still wonder how it is we get them. > > Oh dear, now they'll be asking me to send them my account details, date of birth and who knows what else, so they can answer my enquiry! > > Howard > > > 2009/6/12 Melanie Kendell <melanie.kendell@xxxxxxxxx> > Creepier and creepier... > > 2009/6/12 <support@xxxxxxxxx>: > > Dear Customer, > > > > Thank you for contacting us. > > > > We recognize your need for assistance on this issue. As we wish to > > further assist you, please provide us your account number, email address > > and a screenshot of the error message so that we may be able to check on > > it. We will be waiting for your response so we could properly address > > your concern. > > > > If you have any further questions please do not hesitate to contact us. > > > > -- > > Sincerely, > > Marian Cabanero > > Technical Support > > 1&1 Internet > > > >> For the past week or so, our internal mail system > >> has been posting the following note as the only > >> text in messages with attachments: > >> > >> "This body part will be downloaded on demand" > >> > >> Whenever I see it, I always get a very unsettling > >> mental image! > >> > >> -- Janice > >> > >> *********************************************************** > >> Janice Gelb | The only connection Sun has with > >> janice.gelb@xxxxxxx | this message is the return address > >> ************************************************** > >> To view the austechwriter archives, go to > > www.freelists.org/archives/austechwriter > >> > >> To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx > > with "unsubscribe" in the Subject field (without quotes). > >> > >> To manage your subscription (e.g., set and unset DIGEST and VACATION > > modes) go to www.freelists.org/list/austechwriter > >> > >> To contact the list administrator, send a message to > > austechwriter-admins@xxxxxxxxxxxxx > >> ************************************************** > >> > >> > >> > >> > ************************************************** > To view the austechwriter archives, go to www.freelists.org/archives/austechwriter > > To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field (without quotes). > > To manage your subscription (e.g., set and unset DIGEST and VACATION modes) go to www.freelists.org/list/austechwriter > > To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx > ************************************************** > >