[amayausers] Re: charge for transfer support
- From: "John Yaglenski" <john@xxxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Tue, 22 Aug 2006 21:10:53 -0400
Bob
So out of curiosity, why exactly do you monitor this list - which is a user
to user help source for those who own the machine? Seems like you don't
have a great deal of good to say about it or the company that makes it.
Feel free to email me privately if you want.
John
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Kushnerick
Sent: Tuesday, August 22, 2006 8:16 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: charge for transfer support
John
We do not own an Amaya ..... have looked at them and considered buying one
but still am not sold on the auto-tensioning system used on these machines
[just my personal opinion].
I believe that those looking to buy a commercial machine should check out
most of the machines out there [including the Amaya] and in the end, choose
what best suits their own particular needs and wants in a machine. For some,
the Amaya will come out on top and for others, it will not. If there was
such a thing as a "best" machine for everyone, then that is the one we would
all have and there would be no need for the other brands.
Bob
.
John Yaglenski wrote:
>Bob:
>
>Just out of curiosity - how many Amayas do you own?
>
>John
>
>
>On 8/22/06 10:20 AM, "Kushnerick" <bkushner@xxxxxxxxxxxxxxx> wrote:
>
>
>
>>Good morning Roland
>>
>>I understand paying a fee for software transfer [if its reasonable]
>>but personally I'm not sold on the idea of a transfer fee for a
>>machine [or its OS]. To me, if buying a machine requires a $600 transfer
fee ....
>>then that machine is worth $600 less when I buy it.
>>
>>Any of the machines I am familiar with do not charge a "transfer fee"
>>on used machines. Are there other brands of machines which charge a
>>machine transfer fee if the machine is bought privately ?
>>
>>And you are right .. the world is full of "lifetime warranty" deals
>>which carry a lot of fine print. Maybe Melco is one of those companies
>>where we should read the fine print before we buy one of their
>>machines [new or used].
>>
>>Have a great day.
>>
>>Bob
>>
>>.
>>
>>Roland R. Irish III wrote:
>>
>>
>>
>>>I see nothing at all wrong with having to pay a 'fee' to transfer
>>>service for software.
>>>Think about it...the 'original' owner bought the system and gets free
>>>help and advice, upgrades (for awhile) etc. from the Melco support team.
>>>If they allowed this 'service' to go with the program 'in
>>>perpetuity', then they'd be forced to supply the help for as long as
>>>that program is in use by any future owners of the program.
>>>If you buy a muffler from Midas-there is a lifetime warranty- "FOR AS
>>>LONG AS YOU OWN THE CAR".
>>>Sell the car, warranty is over. Period.
>>>Melco sells you the original program with the machine (usually) for a
>>>good deal less than the 'retail' value of the program in a 'package'
>>>deal. So if you turn around and sell the machine to someone else,
>>>THAT person did not pay Melco a dime yet expects to get full service
>>>and help?
>>>None of the software programs I have in use- Freehand, Photoshop,
>>>etc. offer that-all service and tech support is for the original
>>>owner....no one else.
>>>So anyone buying a USED machine takes it as is-where is as far as
>>>software and programming goes...unless they pay the fee to Melco. In
>>>effect, they are 'buying' a new 'tech support' contract with
>>>Melco....which is fair to everyone.
>>>You pay for what you get....
>>>If I bought a used Amaya off ebay for $2500, for example-someone had
>>>it for 5 months, went bankrupt-had to dump it, whatever...and it came
>>>with all the programs that all of US here paid $thousands for-
>>>wouldn't you be upset to find out if I got the same free tech support
>>>for nothing-that you had to pay for?
>>>And the service techs-they aren't going to go out and work on that
>>>machine for free-because Melco didn't get a dime for repair coverage-
>>>to pay them to go in the field to fix it.
>>>If I did buy a used machine, the first thing I would expect to have
>>>to do is BUY a warranty to service it-the same with program support.
>>>Buying the refurbished ones from Melco when available sound so much
>>>safer...
>>>
>>>Roland
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>>>
>>>
>>>
>>>
>>>
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>>
>
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>John Yaglenski
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