[amayausers] Re: Upgrade
- From: "Ed Rodriguez" <erod@xxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxxxxx>
- Date: Fri, 26 Mar 2004 09:48:40 -0500
----- Original Message -----
From: "D Stitch Custom Embroidery" <dstitch@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxxxxx>
Sent: Wednesday, March 17, 2004 4:45 PM
Subject: Re: [amayausers] Upgrade
> Jeff
> I had work to do so I aready uninstalled the new program.
> What it was doing is this....
> I turn on the software
> I then turn on the machine, sometimes it wouldn't recognize the machine, I
> had power and the amaya was coming on but not recognizing it on the
> software. Of course not all of the time just half of the time.
> Also it would do this....
> When I turned on the machine and software ( and it initialized it ) I
would
> try to download a design it would go to an odd needle such as 5 for
example
> than deny the download. And then take the amaya off line.
> Now, not all of the time I tried various designs old and new and it went
> from denying it to loading them. no consistancy!
> Now I uninstalled the new software and reinstalled 4.02 and its running
> great again!
>
> Don't know why, don't have time to figure it out right now!
> Dianne
> D-Stitch Embroidery
>
> ----- Original Message -----
> From: "Jeff Banks" <banksje@xxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxxxxx>
> Sent: Wednesday, March 17, 2004 12:48 PM
> Subject: Re: [amayausers] Upgrade
>
>
> > Diane,
> >
> > When you say initializes your machine only 50% of the time, are you
> meaning
> > your machine will only power up 50% of the time when turned on? It
should
> > power up and the green light on the control panel be lit even without
the
> > computer being turned on. It does not need the computer to initialize?
> >
> > Before installing the old software try this. Go to Tools then Options.
> Then
> > click on the Ethernet TAB and turn on Force Download. Then turn the
> machine
> > on.
> >
> > Also, when loading the first design after Turing it on, Press the Reset
> > Design button then Center the hoop first before trying to load a design.
> > Then load the first design of the day. This will eliminate the Design
> > Download Denied errors you are getting. This seems to be a problem only
> with
> > the first design loaded after turning it on. We have fixed this issue
and
> if
> > it is a severe problem for you I can send you a file that will correct
it.
> > We have not officially released the file yet, but I have tested it and
it
> > works great. The fix will be officially released in June.
> >
> > Jeff Banks
> > Melco Embroidery Systems
> >
> >
> >
> > ----- Original Message -----
> > From: "D Stitch Custom Embroidery" <dstitch@xxxxxxxxxxx>
> > To: <amayausers@xxxxxxxxxxxxxxxx>
> > Sent: Wednesday, March 17, 2004 1:23 PM
> > Subject: Re: [amayausers] Upgrade
> >
> >
> > > I got the new OS only and have had nothing but problems with it. It
only
> > > initializes my machine 50% of the time, most of the time it denies my
> > > uploading files to the Amaya. I at a point where I'm looking for my
old
> > disk
> > > and am going to unload the new program and install my older version. I
> > never
> > > had any issues with not seeing my amaya prior to the new upgrade and I
> > don't
> > > have time to figure out what's up! I just thought I would give people
> the
> > > heads up (that's if you plan on only upgrading the OS and not design
> shop
> > > right now!)
> > >
> > > Dianne
> > > D-Stitch Embroidery
> > >
> > > ----- Original Message -----
> > > From: "Linen Barn" <linen@xxxxxxxxxxx>
> > > To: <amayausers@xxxxxxxxxxxxxxxx>; "Lora Cameron"
> > > <Lcameron@xxxxxxxxxxxxxxxxx>
> > > Sent: Wednesday, March 17, 2004 9:36 AM
> > > Subject: Re: [amayausers] Upgrade
> > >
> > >
> > > > The reason you get an error is cause the OS is an older version and
> > cannot
> > > > open the newer file. In Design Shop you can open the file you made
> and
> > > save
> > > > it as a ver 4 design and it will open in OS. This will work til you
> get
> > > > your new OS which I assume you got taken care of and is being sent.
> > > >
> > > > Aaron Sargent
> > > > The Linen Barn
> > > > linen@xxxxxxxxxxx
> > > > Medford, Oregon
> > > > ----- Original Message -----
> > > > From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
> > > > To: "Amayausers" <amayausers@xxxxxxxxxxxxxxxx>
> > > > Sent: Wednesday, March 17, 2004 8:57 AM
> > > > Subject: [amayausers] Upgrade
> > > >
> > > >
> > > > Okay everyone....heads up on the upgrades we are getting....
> > > >
> > > > I received my Design Shop Upgrade in the mail on March 5 and
installed
> > the
> > > > upgrade and then completed and saved a number of designs to be done
> last
> > > > week while I was on vacation. None of the designes I did could be
> used.
> > > > They kept getting an error messages as to the conflict of the
version
> of
> > > > Design Shop vs. the Amaya OS.
> > > >
> > > > After spending time waiting on the phone yesterday on hold and
> recalling
> > > > today I finally talked to someone at Melco about the problem. He
> > informed
> > > > me there is a separate upgrade needed for the OS and it should have
> been
> > > > sent with the Design Shop upgrade.
> > > >
> > > > So....words of warning...don't upgrade one without upgrading the
other
> > and
> > > > if you don't get them both together, call and make sure they have
sent
> > > both
> > > > of them.
> > > >
> > > > Lora Cameron
> > > > Sport Products Mfd., Ltd.
> > > >
> > > >
> > > >
> > >
> ---------------------------------------------------------------------
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> > > >
> > > >
> > >
> > >
> > >
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> >
> >
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> >
> >
>
>
>
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