This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/676.html#000001 Hello Fab, I'm a tech and trainer for Melco. Personally, I think the tech should have tested all 15 needles and not only two. If you say you are a newbie, then I would also suspect you, the operator. Have you had a chance to have formal training on the machine from a qualified trainer? There are many different factors that must be correct in order to embroider with success. Change just one of these factors and you could experience thread breaks. Where do you live? I see you have "Italy" in your name. Do you live in Italy? Ed Orantes Melco Tech & Trainer =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================