I realized that with the new install, I did not go in to Tools, Ethernet and check the Force Download. So I did that and then went in to the configuation wizard. I turned on my Amaya as instructed; the system saw my machine and so I went to the next screen where you're supposed to press the center key. On the machine list it gives me the message "Machine MAC Address: 00 04 7e. Serial Number: INVALID. I cancelled the config and the system came up with the design loaded. I moved to the second color (the 2nd I), and pressed the go (green) key on the machine keypad....nothing (the hoop moved but it won't stitch). Calling.... Dorothy