This message was posted by Judy on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/788.html#000001 I had my original Big Red do something similar long ago...I had a tech call scheduled so I asked him about it. It turned out the needle grabber bar was hitting on the latch on the hoop arm that locks the hoop into place. The tech gave it a very high-tech repair...he gently pushed down on the arms, bending them down MAYBE one degree. I didn't have any more problems after that. Judy =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================