[amayausers.com] Re: EXTENDED WARRANTY
- From: theboards@xxxxxxxxxxxxxx
- To: amayausers@xxxxxxxxxxxxx
- Date: Tue, 21 Apr 2009 22:55:42 UT
This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY
VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here:
http://www.amayausers.com/boards/ultimatebb.php?/topic/1/673.html#000010
Jill,
Third Party Techs are not Melco employees. We are trained by Melco, have to
sign contracts with them, carry additional insurances they require, have to
purchase and annually have our equipment, gauges, etc. checked by Melco and be
tested by them. We have our own customers aside from dispatches. Ones we have
trained or have done tech work for in the past continue to use us after their
warranties are out and they don't renew.
If a customer wants to pay for additional work to be done on their machine, I
know of no reason they cannot bill you separately. It is no money out of
Melco's pocket. It is between you and the tech.
Sharon
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