I started using an EMT 10/T Melco machine about six years ago and was really sold on it. I used it for someone else. When it came time to start my own business I wasn't impressed with the Amaya and looked at the other major brands. After a second look at the Amaya all of the issues I had were solved and I am so glad we purchased this machine. It does sew more smoothly than the EMT 10T that has the same tension dials as all of the others. I think that people get into a mind set and stay with the brand they have and aren't willing to look at innovation. I also have dealt with Melco for the last six years and have had good service over the phone to solve problems. There supplies arrive in a timely manner. I think you will be pleased. Alan and Margaret Jannuzzi Wishes in Stitches Embroidery 4502 W Buffalo, Chandler Az. 85226 480-216-3163 -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of David Sklar Sent: Thursday, October 14, 2004 3:16 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] About to Jump In! Hi. I am about to jump into this business. I have done a lot of research on embroidery machines. Most everyone I spoke with emphatically says to use Tajima or Baradan. Amaya/Melco is at the bottom of every ones list. I am enamored with the technology and what it is "supposed" to do. (It also doesn't hurt that it has the most impressive appearance!) I have been scanning the archives in this list and have seen some issues. I would like as much input from this users group as I can get regarding: the machine itself, the operating software, design shop, service (hardware and software), training, general support (how to do...), and anything else that you think is notable. It gives me a good feeling to see this user community supporting each other. Thank you for you responses. If you would like to talk, please send my your number and I will be happy to do it on my dime. David Sklar Ballyhoo! Arlington VA 571-217-4940