This message was posted by Linda H on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/818.html#000002 I'm not sure if that is normal or not, however we received our new XT in August and we found that our rollers had no grease in them at all. First thing we did was a complete maintenance on the machine, That way you will know everything is up to date from the start. Linda R&J Screenprinting & Embroidery West Branch MI =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================