Sally, Try opening the pdf document from within Kurzweil. In other words, first open Kurzweil, then using the open file dialog box, locate the document and attempt to access it. If you encounter the same error, you will need additional assistance. I recommend contacting k1000 tech support at 800-547-6747. The command for virtualizing a window has changed. Alt + insert + w should do the trick. Scott Blanks Director of Assistive Technology and Computer Services Lions Center for the Blind Ph: 510-450-1580 Ext. 263 E: scott_blanks@xxxxxxxxxxxx<mailto:scott_blanks@xxxxxxxxxxxx> http://www.lbcenter.org<http://www.lbcenter.org> 2115 Broadway Oakland, CA 94612 ________________________________ From: adaptivetec-bounce@xxxxxxxxxxxxx [mailto:adaptivetec-bounce@xxxxxxxxxxxxx] On Behalf Of Sally Maguire Sent: Sunday, December 04, 2011 9:03 PM To: adaptivetec@xxxxxxxxxxxxx Subject: [adaptivetec] Re: Reading Adobe document with no tags Hi Scott, Thankyou for your answer, but I am still having trouble. I have the Error Message from Kurzweil: KESI Virtual Printer Error The virtual printer does not support spooling. Go to the KESI's virtual printer's Control Panel and choose Advanced Taband select "Print directly to the printer" Is this what I would want? I cancelled the print on paper. Also, are there different commands for virtualizing a window? I tried the Insert plus Control plus W with no success. Thanks, Sally ----- Original Message ----- From: Scott Blanks<mailto:scott_blanks@xxxxxxxxxxxx> To: adaptivetec@xxxxxxxxxxxxx<mailto:adaptivetec@xxxxxxxxxxxxx> Sent: Thursday, December 01, 2011 1:57 PM Subject: [adaptivetec] Re: Reading Adobe document with no tags Sally, Print the document into Kurzweil directly using the Kesi virtual printer. Open the pdf in Adobe, then press ctrl p, arrow up or down to locate the Kesi virtual printer, and press enter. This will send the document to Kurzweil as if you were scanning a physical document with a flatbed scanner Scott Blanks Director of Assistive Technology and Computer Services Lions Center for the Blind Ph: 510-450-1580 Ext. 263 E: scott_blanks@xxxxxxxxxxxx<mailto:scott_blanks@xxxxxxxxxxxx> http://www.lbcenter.org<http://www.lbcenter.org> 2115 Broadway Oakland, CA 94612 ________________________________ From: adaptivetec-bounce@xxxxxxxxxxxxx [mailto:adaptivetec-bounce@xxxxxxxxxxxxx] On Behalf Of Sally Maguire Sent: Thursday, December 01, 2011 1:54 PM To: adaptivetec@xxxxxxxxxxxxx Subject: [adaptivetec] Reading Adobe document with no tags Hello, Can anyone tell me how to read an Adobe document (the whole newsletter) that has no tags. I have tried saving as text but still can't seem to open it. Now I have printedthe whole newsletter and will try to scan it with Kurzweil. This gets much of the newsletter, but surely someone knows of an easier way? Thanks, Sally