[access-uk] Re: internet banking
- From: "Egan, Bim" <Bim.Egan@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 3 Mar 2011 15:43:18 -0000
Hi Hazel,
As has already been said, HSBC has a reasonably accessible online
banking facility, but there is one thing to be wary of. HSBC is one of
the banks that promotes some free security software called Rapport.
It's meant to ensure that there is no malicious software on your system
that is trying to "see" what is on the web pages you visit and reading
your keyboard keystrokes, which sounds like a great idea for security,
but unfortunately it can't tell the difference between a screen reader
and malicious software. If you were to download Rapport, you would end
up with no access to the online banking pages and it's impossible to
remove without sighted help.
Regards,
Bim
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Hazel & Kim Darvell
Sent: 03 March 2011 13:33
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
Thanks Andy for that.
It makes m e feel better knowing other V I people can manage this, and
when we get a little more used to the Jaws system I now feel we will
take this forward.
Hazel
----- Original Message -----
From: ANDY COLLINS <mailto:Andy@xxxxxxxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, March 03, 2011 1:22 PM
Subject: [access-uk] Re: internet banking
Hazel - Yes, lots of us bank this way, and accessible banking
seems to be available with all the major banks. I've no experience with
your particular bank, but if you go to their website, and follow the
sign up process, it will probably be strait forward. You'll need a card
reader to make payments to payees, if you want to do that, but these too
are accessible now, and you'll get the chance to request one via the
signing up process. If you have any questions, you'll probably find on
online phone number to call.
Things like this can seem daunting before we try, but truly, as
long as you're ok with basic website navigation, I'm sure you'll be
fine.
Good luck -
Andy
----- Original Message -----
From: Hazel & Kim Darvell
<mailto:darvell1181@xxxxxxxxxxxxxxx>
To: access u k <mailto:access-uk@xxxxxxxxxxxxx>
Sent: Thursday, March 03, 2011 1:04 PM
Subject: [access-uk] internet banking
Has anyone on the list been brave enough to use internet
banking?
We bank with H S B C but feel reluctant to use the
service, how screen reader friendly are these sites?
Are there capture text to contend with?
and finally we have no sighted help in house..
We use Jaws 11
Any opinions welcome.
Hazel
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