[access-uk] Re: internet banking
- From: "John Farley" <j.farley@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 4 Mar 2011 18:22:04 -0000
Hello Hazel,
In my earlier note, I used the term "contact phone number". On the Lloyds
TSB site you set up which phone number you want contact from. You can choose
to use a land-line or a mobile.
Regards, John
John Farley
Personal Contact Work contact
E-Mail: j.farley@xxxxxxxxxxxxxx john.farley@xxxxxxxx
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hazel & Kim Darvell
Sent: 04 March 2011 10:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
<>
This is very worrying to hear and the fact Loyds involve your mobile makes
it less
Telephone banking is the simple option at the moment, but who knows in the
future.
Hazelattractive to me, or is this optional?
----- Original Message -----
From: Egan, Bim <mailto:Bim.Egan@xxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, March 03, 2011 3:43 PM
Subject: [access-uk] Re: internet banking
Hi Hazel,
As has already been said, HSBC has a reasonably accessible online banking
facility, but there is one thing to be wary of. HSBC is one of the banks
that promotes some free security software called Rapport. It's meant to
ensure that there is no malicious software on your system that is trying to
"see" what is on the web pages you visit and reading your keyboard
keystrokes, which sounds like a great idea for security, but unfortunately
it can't tell the difference between a screen reader and malicious software.
If you were to download Rapport, you would end up with no access to the
online banking pages and it's impossible to remove without sighted help.
Regards,
Bim
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hazel & Kim Darvell
Sent: 03 March 2011 13:33
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
Thanks Andy for that.
It makes m e feel better knowing other V I people can manage this, and when
we get a little more used to the Jaws system I now feel we will take this
forward.
Hazel
----- Original Message -----
From: ANDY COLLINS <mailto:Andy@xxxxxxxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, March 03, 2011 1:22 PM
Subject: [access-uk] Re: internet banking
Hazel - Yes, lots of us bank this way, and accessible banking seems to be
available with all the major banks. I've no experience with your particular
bank, but if you go to their website, and follow the sign up process, it
will probably be strait forward. You'll need a card reader to make payments
to payees, if you want to do that, but these too are accessible now, and
you'll get the chance to request one via the signing up process. If you have
any questions, you'll probably find on online phone number to call.
Things like this can seem daunting before we try, but truly, as long as
you're ok with basic website navigation, I'm sure you'll be fine.
Good luck -
Andy
----- Original Message -----
From: Hazel <mailto:darvell1181@xxxxxxxxxxxxxxx> & Kim Darvell
To: access u k <mailto:access-uk@xxxxxxxxxxxxx>
Sent: Thursday, March 03, 2011 1:04 PM
Subject: [access-uk] internet banking
Has anyone on the list been brave enough to use internet banking?
We bank with H S B C but feel reluctant to use the service, how screen
reader friendly are these sites?
Are there capture text to contend with?
and finally we have no sighted help in house..
We use Jaws 11
Any opinions welcome.
Hazel
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