Hi Catherine if you are using a fairly new edition of jaws which uses quick access keys, try the 3 key 13 times on the download page until you hear jaws say heading level 3 readers and players. The download for acrobat reader is two lines further below that heading. I haven't activated it as I don't know whether that is the direct download page or the information page, but you should be able to get there from the link once you've activated it I'm sure. Alex skype name: grytpype2006 windows live messenger name: alex.thynne@xxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq