[access-uk] Re: URGENT HELP WITH CREDIT CARD
- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 10 Feb 2008 19:28:15 -0000
Richard
Have you tried changing the reading preferences. I have often found it helps to
change to Use Reading order In Raw Print Stream when there are reading order
difficulties.
Iain
----- Original Message -----
From: Richard Godfrey-McKay
To: access-uk@xxxxxxxxxxxxx
Sent: Sunday, February 10, 2008 7:16 PM
Subject: [access-uk] Re: URGENT HELP WITH CREDIT CARD
Hi Steve, Think it's a lay-out problem, probably caused by there being no
tags.
Page 1 of the statement seems to read OK, but subsequent pages do not. the
doc is a table, and the figures seem to read, but the transaction details are
not. Think that this is the card company's prob not ours, unless you've got
any quick ideas.
Richard Godfrey-McKay
Tel: (01738) 445 880
Mobile: (07791) 452 593
Please read this special message
My partner, Cindy, is losing weight and at the same time, raising money for
RNIB.
Please go to
www.justgiving.com/slimmercindy
to make a generous donation to RNIB and keep her healthy and motivated to
lose even more weight.42Lb to
date!
Thanks for reading this message.
Richard
------------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 10 February 2008 16:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: URGENT HELP WITH CREDIT CARD
Hi Richard,
What makes their PDF files inaccessible? PDF is normally accessible, with
both JAWS and Window-Eyes.
All the best
Steve
------------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Richard Godfrey-McKay
Sent: Sunday 10 February 2008 13:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] URGENT HELP WITH CREDIT CARD
Hi, I'm currently having a problem explaining to American Express that their
new PDF only statement download service isn't accessible.
One of their arguments is that they haven't had any other VI people
complaining about it.
If anyone else has knowledge of this and would be prepared to contact them,
please write to me, either on or off list. For convenience, my e-mail is:
richard@xxxxxxxxxxxxxxxxxxx
Please help if you can. Thanks.
Richard Godfrey-McKay
Tel: (01738) 445 880
Mobile: (07791) 452 593
Please read this special message
My partner, Cindy, is losing weight and at the same time, raising money for
RNIB.
Please go to
www.justgiving.com/slimmercindy
to make a generous donation to RNIB and keep her healthy and motivated to
lose even more weight.42Lb to
date!
Thanks for reading this message.
Richard
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