[access-uk] The Open university course Materials in Alternative Format
- From: "ELEANOR BURKE" <eleanorburke@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>, <bcab@xxxxxxxxxxxxx>
- Date: Fri, 5 Jun 2009 21:56:10 +0100
I wrote to the list before about the Open University and how I felt that my
needs were not being met as a blind student. My problems are on-going. I was
informed by the Open University that the text book on my course could not be
provided in alternative format as there were difficulties with the publishers
and that was the situation and I would have to put up with it. I then decided
that I needed to write to the publishers directly and received a response from
them today. See below.
Dear Eleanor & Guide Dog Neela,
Thank you for your email.
I have been in contact with the Publishing Department and they tell me that
there is no problem with you having an electronic version of this book.
We already supply electronic copies to the Open University for all student
textbooks that they buy from us, so its unusual to hear that they cannot
provide it to you.
If the OU cannot give you access then please ask your Course Tutor or Librarian
to email or write to us requesting this on your behalf. This is the usual
process with all electronic versions of text books. If you choose this option
then we will charge you the cover price of the book.
Kind regards
Margaret
Customer Services
Sweet & Maxwell
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