[access-uk] Tesco for Carol and others...
- From: "Tracy Lloyd" <tracy_lloyd@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 31 May 2005 11:41:02 +0100
Hi carol and those of you wanting to use the main tesco.com site.
I've been using the main site for, oh some two years or more now, and I'd
had a thought that I'd had a problem back at the beginning when I started to
use the main site, but couldn't remember exactly what it was.
Well I did manage to find some details about it and how I solved it from way
back then.
My problem was, as others have described, concerning the updating of the
basket, and thus the updating of orders.
I solved it by firstly turning pictures on. I'd had them turned off from
when we used dial-up, but really there's no need when using broadband.
To turn them on, start internet explorer,
go to tools,
go to internet options,
and navigate to the advanced tab.
In here you need to down arrow until you find something that's says
pictures on or pictures off.
To turn them on just press spacebar.
Now tab to apply and press enter, then tab to okay and enter to bring you
out of the page.
I've no idea why this worked. I can only assume that someinformation is
being passed using images, which is used when updating the basket. AS you
know the basket is updated at the bottom of the page as you change it. When
pictures is turned off this doesn't happen, but when they're on it works
fine...
I discovered this for myself just by accident. Tesco themselves couldn't
really help. they told me to do the following, so you might as well do this
too.
Start internet explorer.
go to "tools,
go to internet options,
go to "temporary internet files settings" and enter on it.
Here you'll see 4 radio buttons. Make sure yours is set on "check for newer
versions of web pages every visit".
Apply and okay this to bring you out of the page.
See how you all go with these suggestions, but the pictures thing definitely
works for me. I've just tried turning them back off again just to see, and
I was back to not being able to update my basket via that main site. Of
course the access site is different and works in a different way, so you
needn't have pictures turned on for that to work correctly.
Let me know how it goes for you...
Regards,
Tracy.
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