[access-uk] Re: Tesco for Carol and others...
- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 31 May 2005 15:18:32 +0100
Hi Tracy,
Well, as I reported, I got through all those things too. It could have
been the pictures off that was the culprit, I'm not sure, but certainly
I have left them on now. Hopefully this saga is now brought to a close.
--
Carol
carol.pearson@xxxxxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Tracy Lloyd
Sent: Tuesday, May 31, 2005 11:41 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Tesco for Carol and others...
Hi carol and those of you wanting to use the main tesco.com site.
I've been using the main site for, oh some two years or more now, and
I'd had a thought that I'd had a problem back at the beginning when I
started to use the main site, but couldn't remember exactly what it was.
Well I did manage to find some details about it and how I solved it from
way back then.
My problem was, as others have described, concerning the updating of the
basket, and thus the updating of orders.
I solved it by firstly turning pictures on. I'd had them turned off
from when we used dial-up, but really there's no need when using
broadband.
To turn them on, start internet explorer,
go to tools,
go to internet options,
and navigate to the advanced tab.
In here you need to down arrow until you find something that's says
pictures on or pictures off.
To turn them on just press spacebar.
Now tab to apply and press enter, then tab to okay and enter to bring
you out of the page.
I've no idea why this worked. I can only assume that someinformation
is being passed using images, which is used when updating the basket.
AS you know the basket is updated at the bottom of the page as you
change it. When pictures is turned off this doesn't happen, but when
they're on it works fine...
I discovered this for myself just by accident. Tesco themselves
couldn't really help. they told me to do the following, so you might as
well do this too.
Start internet explorer.
go to "tools,
go to internet options,
go to "temporary internet files settings" and enter on it.
Here you'll see 4 radio buttons. Make sure yours is set on "check for
newer versions of web pages every visit".
Apply and okay this to bring you out of the page.
See how you all go with these suggestions, but the pictures thing
definitely works for me. I've just tried turning them back off again
just to see, and I was back to not being able to update my basket via
that main site. Of course the access site is different and works in a
different way, so you needn't have pictures turned on for that to work
correctly.
Let me know how it goes for you...
Regards,
Tracy.
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