Barry, On some systems there is a problem getting past the first stage of the installation with a screen reader running. With XP you can use Narrator, but on a 98 system you may need sighted help. Once you have passed the first screen everything is fine even with the screen reader running. Hope this helps, Douglas On 1 Jul 2004 at 6:46, Barry wrote: > Thank you Douglas. I managed to download it early this morning. However, > it won't load. I think I need sighted assistance to tell me why not. > Barry > -- Douglas Harrison ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq