[access-uk] Re: HSBC accessible format provision
- From: "Mark Berrisford-Smith" <mark.berrisford-smith@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 20 Mar 2005 21:15:01 -0000
David,
The brailling of HSBC's statements is done by the RNIB. There have been some
delays with these in the past, and I will find out for you tomorrow whether
there have been any problems in the past few months arising from either the
HSBC or RNIB end of things. As far as I know, RNIB do not braille anything
else for HSBC. The six-monthly statements which detail holdings of all HSBC
products, for instance, are produced by MPH.
Hope that helps for now,
Mark
----- Original Message -----
From: "David W Wood" <g3yxx@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, March 20, 2005 9:50 AM
Subject: [access-uk] HSBC accessible format provision
> Hello all
>
> I wonder if anyone else has been experiencing intermittent service in
> the provision of Braille bank statements and other correspondence from
> HSBC, in particular, since the beginning of this year.
>
> I am trying to establish if this is a general problem, or purely one in
> respect of my affairs.
>
> Additionally, I wonder if anyone knows who produces the Braille for
> HSBC?
>
> David
>
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