I'm just wondering if I used the correct email contact link on the British
Gas website as I haven't had so much as an acknowledgement. Although I
visited the Hive page the contact seemed to be a general one. Does anyone
know of a specific address to use in raising the issue about accessibility?
I believe some have had replies.
John
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 23 March 2017 12:26
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: HIVE app broken in IOS
Hi,
Yes, it is, but it is fiddly.
Double tap and hold the temperature, until you hear a second triple tone.
Then slide your finger up and down, down to go up and up to go down. Then
release and read the temp. It's not ideal but do-able.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gurd
Sent: 21 March 2017 20:48
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] HIVE app broken in IOS
An update for the Hive app came out a week or so ago and I
just got around to updating it. Sorry to say it is no longer possible to
change the heating tempreture as Voice Over can no longer adjust the value
of the control. Does anyone know of a way to contact the developers as I can
find no way to do it in the app?
Regards
John